IP SMS

What is IP SMS

IP SMS, or Internet Protocol (IP) Short Message Service (SMS), is the sending of text messages (SMS) over IP networks to an SMSC. Traditional SMS uses GSM networks to transmit messages to an SMSC. IP SMS transmits SMS messages directly over the Internet to an SMSC (Short Message Service Center) for message delivery. IP SMS uses special communication protocols, such as SMPP, CIMD2 or UCP/EMI, REST or HTTP/HTTPS to communicate with the SMSC. IP SMS often implements SMS communication through an IP SMS gateway such as the Ozeki NG SMS gateway.

What is the difference between IP SMS and IP messaging?

IP SMS sends SMS messages directly to the SMS center via an internet connection and receives messages from there. IP SMS connection is used in large-scale SMS communication when sending bulk SMS. Message types: text, video (MMS), special SMS types (barcode, ringtone, URL SMS, voice message, video message, etc.) There is no continuous connection between the message sender and the mobile device.

IP messaging is used to transmit chat messages over the internetand it uses chat messenger technology, like Ozeki Chat. IP messaging system creates an instant connection between devices. The devices can be anything that you can install the IP messaging client on and has an internet connection.

This type of messaging also involves two-way communication. IP messaging message types can be very wide: text, images, files (word, excel, pdf), videos, voice and video calls and interactive features, like clickable buttons (like company voting). IP messaging technology is completely different from IP SMS technology and is not related to SMS communication.

IP SMS communication vs GSM modem communication

IP SMS connects to the mobile service provider's SMS center via the Internet, in the case of a GSM modem, SMS messages are transmitted to the SMS center via the GSM modem. The most important difference. To set up IP SMS, you do not need a GSM modem or SIM card, and the message is not transmitted to the SMS center via the GSM network.

Sending SMS with a GSM modem does not require internet, so it also works in places where there is no possibility of setting up internet. It is also often used when companies want to maintain continuous SMS communication as a backup connection in addition to the internet connection.

IP SMS allows sending larger amounts of/bulk SMS and can achieve faster SMS communication than sending with a GSM modem. SMS communication with a GSM modem is clearly a slower technology than sending IP SMS.

How does IP SMS Communications work

SMS is a service that enables the exchange of text messages between mobile devices. If you use IP SMS, on one side an automated SMS system sends the messages to the recipient mobile phones and receives the messages from them so that they can be processed immediately.

An automated SMS system, such as the Ozeki NG SMS Gateway, connects directly to the SMSC via the Internet (IP SMS based connection). Once the connection is established, it passes on the messages waiting to be sent and receives the incoming messages and then processes them. Automated SMS sending allows different APIs to connect to the SMS Gateway and send large volumes of SMS, up to millions of SMS per day.

Advantages of IP SMS messaging that IP messaging cannot

1. Send and Receive Messages without installing messaging app

When you send or receive SMS on your phone, you do not need to install a separate application on your smartphone, the SMS message will arrive and appear on your phone without it, and you can immediately reply in the SMS message editor.

In IP messaging, you first need to install an app, set the user identification data required to establish a connection, log in and then you can start editing and sending messages. You can read previously or newly received messages. Usually, these messages are not stored on the mobile device. If the user wants to access IP messages, they always have to log in and an online connection is required to be able to read them. (In rare cases, they can also be read offline.)

The arrival of SMS messages is linked to the phone number of the mobile device, so they can be read at any time when the mobile phone is turned on, and if there is a subscription or SMS sending credit on the mobile phone, you can send a reply message at any time.

2. High capacity SMS messaging

IP SMS was invented to be able to send and receive large amounts of SMS messages automatically through the SMS center. IP messaging also allows this, but SMS sending cannot be implemented directly with it. The biggest advantage of SMS communication is that the opening rate is 97%, which usually stands out far from other marketing communication channels. That is why marketers like to use corporate SMS communication.

3. Special SMS types

The use of SMS identifiers and SMS codes in two-factor authentication is widespread. IP messaging in its current form cannot implement this to a limited extent or at all.

Delivery message: With the message delivery report, you can track when the message arrived on the phone and when it was read. Information about the arrival and reading time of the message is rarely available in IP messaging systems. The Ozeki Chat system provides this to its users.

3 Benefits of IP Messaging that IP SMS can't

1. Multiple device using

IP messaging allows messages to be displayed on multiple devices at the same time. If a company employee is logged in on multiple devices, they can read the messages on each device. The devices can be Desktop or mobile devices. Push messages can be sent to mobile devices about the arrival of the message, which helps users to be informed about new messages. Ozeki Chat supports this type of message display.

2. Various message types without size limits

SMS technology allows sending smaller messages, MMS also allows sending videos. A standard SMS (Short Message Service) message has a character limit of 160 characters. A Unicode sms character limit is 70 characters per segment. When the number of SMS characters exceeds the limit, the text is continued in another SMS. SMS can be sent in multiple pieces. When it arrives at the recipient's phone, the message is reassembled and the multipart SMS appears as one long message on the mobile device's display. Each SMS part is charged separately for SMS sending.

IP messaging can transfer a wide variety of content to the client side, from short messages to images, voice messages, various files, video messages, a nd mini web applications.

3. Personalize the Customer Experience

IP SMS messages can also be personalized, but this must be done on the sending server side or in applications related to the SMS gateway. IP messaging has a much wider range of tools thanks to chat messaging technology. For example, it can display received messages immediately on the messenger interface, without having to start a separate player application, and it can even load website content.

IP Messaging VS online Chat

There are at least two parties involved in communication. In IP messaging communication, it is not necessary for both parties to be present at the same time and for there to be a continuous flow of information. In the case of Online chat, communication takes place in real time, both parties send messages at the same time in response to the messages of the other party.

Both use the same technological background, but IP messaging does not require the receiving party to immediately process the message and respond to it. In the case of Online Chat, customer service usually responds immediately and a conversation is created. In the case of IP messaging, the conversation is not realized, only information is provided, the communication is mostly one-way, or the other party responds later, which is not real-time communication, only message sending.

Frequently Asked Questions

No. IP SMS uses mobile communication protocols such as SMPP, HTTP/HTTS, Rest API, etc. IP message uses TCP/IP protocol.

No. The IP messaging technology is not suitable for sending and receiving SMS, but the Ozeki Chat system can be connected to the Ozeki NG SMS Gateway. Connected messaging systems can now achieve that a part of the incoming IP message text is forwarded to a specified phone number. This type of connection is usually used when sending alarm messages.